{"id":4985,"date":"2025-10-17T17:55:19","date_gmt":"2025-10-17T17:55:19","guid":{"rendered":"https:\/\/xostorebrand.com\/ruecksendungen-umtausch\/"},"modified":"2026-01-09T17:34:15","modified_gmt":"2026-01-09T17:34:15","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/xostorebrand.com\/de\/returns-exchanges\/","title":{"rendered":"R\u00fccksendungen und Umtausch"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4985\" class=\"elementor elementor-4985 elementor-2642\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-548d4dab e-con-full e-flex e-con e-parent\" data-id=\"548d4dab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6d15fa7e returns e-flex e-con-boxed e-con e-child\" data-id=\"6d15fa7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cdd96d4 elementor-widget elementor-widget-heading\" data-id=\"5cdd96d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">R\u00fccksendungen und Umtausch<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc1c542 elementor-widget elementor-widget-text-editor\" data-id=\"bc1c542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bei <strong>XO Store<\/strong> ist es uns wichtig, dir das bestm\u00f6gliche Einkaufserlebnis zu bieten. Wenn du Probleme mit deiner Bestellung hast, kontaktiere uns bitte so schnell wie m\u00f6glich unter <a href=\"mailto:support@xostorebrand.com\">support@xostorebrand.com<\/a>. Unser Support-Team antwortet innerhalb von 48 Stunden und hilft dir bei jedem Anliegen.<br \/><strong>Unsere Richtlinien:<\/strong><\/p><ul><li><strong>Umtausch von Produkten<\/strong><br \/>Wir akzeptieren den Umtausch eines Produkts, wenn die Gr\u00f6\u00dfe nicht passt oder wenn das Produkt einen Herstellungsfehler aufweist.<\/li><li><strong>R\u00fcckerstattung.<\/strong><br \/>Eine R\u00fcckerstattung erfolgt ausschlie\u00dflich im Falle eines Herstellungsfehlers des Produkts.<br \/>Die R\u00fcckerstattung des Geldbetrags erfolgt innerhalb von 7 Werktagen ab dem Zeitpunkt des Eingangs der zur\u00fcckgesendeten Ware bei uns.<\/li><li><strong>F\u00fcr die Durchf\u00fchrung der R\u00fcckerstattung sind folgende Angaben erforderlich:<\/strong><ul><li>Vor- und Nachname<\/li><li>Bankkontonummer<\/li><li>Adresse<\/li><\/ul><\/li><li><strong>R\u00fccksendung<\/strong><br \/>Das Produkt ist \u00fcber den Kurierdienst InPost an die von unserem Kundenservice mitgeteilte Adresse zur\u00fcckzusenden.<\/li><li><strong>Versand von Bestellungen<\/strong><br \/>Wir wissen, dass Sie Ihr Paket kaum erwarten k\u00f6nnen!<br \/>Ist das Produkt auf Lager, versenden wir es innerhalb von 3 Werktagen.<br \/>Wird das Produkt auf Bestellung gefertigt und befindet sich derzeit nicht in unserem Lager,<br \/>betr\u00e4gt die Lieferzeit etwa 14 Werktage.<\/li><\/ul><p>Im <strong>XO Store<\/strong> ist deine Zufriedenheit unsere h\u00f6chste Priorit\u00e4t. Hast du Fragen? Schreib uns \u2013 wir helfen dir gerne!<\/p><p><strong>Danke, dass du den XO Store w\u00e4hlst!<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-757f56b e-flex e-con-boxed e-con e-parent\" data-id=\"757f56b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edb743e elementor-widget elementor-widget-text-editor\" data-id=\"edb743e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"5051\" class=\"elementor elementor-5051 elementor-2571\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-39daf7a5 e-con-full contacts-form e-flex e-con e-parent\" data-id=\"39daf7a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-46d2979a e-grid e-con-boxed e-con e-child\" data-id=\"46d2979a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49f73ea5 elementor-widget elementor-widget-image\" data-id=\"49f73ea5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"1500\" src=\"https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-8x10.webp\" class=\"attachment-full size-full wp-image-46530 lazyload lazyload-lqip et-lazyload-fadeIn\" alt=\"\" sizes=\"(max-width: 1200px) 100vw, 1200px\" data-src=\"https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1.webp\" data-srcset=\"https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1.webp 1200w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-240x300.webp 240w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-819x1024.webp 819w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-768x960.webp 768w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-346x433.webp 346w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-2x3.webp 2w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-8x10.webp 8w\" srcset=\"https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-8x10.webp 8w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-240x300.webp 240w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-819x1024.webp 819w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-768x960.webp 768w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-346x433.webp 346w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1-2x3.webp 2w, https:\/\/xostorebrand.com\/wp-content\/uploads\/2025\/10\/contact-1.webp 1200w\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ff7ffc e-con-full e-flex e-con e-child\" data-id=\"8ff7ffc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44eb3ff elementor-widget elementor-widget-text-editor\" data-id=\"44eb3ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\t\t<div class=\"zbscrmFrontEndForm\" id=\"zbs_form_5\">\n\t\t\t<div id=\"zbs_form_ajax_action\" data-zbsformajax=\"https:\/\/xostorebrand.com\/wp-admin\/admin-ajax.php\"><\/div>\n\t\t\t<div class=\"embed\">\n\t\t\t\t<div class=\"cgrab\" style=\"border:0 !important\">\n\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t<h1>Ihre Meinung ist uns wichtig.<\/h1>\n\t\t\t\t\t\t<h3>Teilen Sie Ihr Feedback mit uns und helfen Sie uns, Ihr Einkaufserlebnis zu verbessern.<\/h3>\n\t\t\t\t\t\t<div class=\"form-wrapper zbsFormWrap\">\n\t\t\t\t\t\t\t<input class=\"input\" type=\"text\" id=\"zbs_fname\" name=\"zbs_fname\" placeholder=\"Vorname\" value=\"\"\/>\n\t\t\t\t\t\t\t<input class=\"input\" type=\"text\" id=\"zbs_lname\" name=\"zbs_lname\" placeholder=\"Ihr Nachname\" value=\"\"\/>\n\t\t\t\t\t\t\t<input class=\"input\" type=\"text\" id=\"zbs_email\" name=\"zbs_email\" placeholder=\"E-Mail*\" value=\"\"\/>\n\t\t\t\t\t\t\t<textarea class=\"textarea\" id=\"zbs_notes\" name=\"zbs_notes\" placeholder=\"Deine Nachricht\"><\/textarea>\n\t\t\t\t\t\t\t<input class=\"input\" type=\"hidden\" id=\"zbs_hpot_email\" name=\"zbs_hpot_email\" value=\"\"\/>\n\t\t\t\t\t\t\t<input class=\"input\" type=\"hidden\" class=\"zbs_form_view_id\" id=\"zbs_form_view_id\" name=\"zbs_form_id\" value=\"5\" \/>\n\t\t\t\t\t\t\t<input class=\"input\" type=\"hidden\" id=\"zbs_form_style\" name=\"zbs_form_style\" value=\"zbs_cgrab\" \/>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"zbs_lead_form\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input class=\"send\" type=\"submit\" value=\"Senden\"\/>\n\t\t\t\t\t\t\t<div class=\"clear\"><\/div>\n\t\t\t\t\t\t\t<div class=\"trailer\">Wir senden dir keinen Spam. Unser Team meldet sich innerhalb von 24 bis 48 Stunden Mo-Fr (oft aber viel schneller). <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"zbsForm_success\">Danke. Wir melden uns bei dir. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>R\u00fccksendungen und Umtausch Bei XO Store ist es uns wichtig, dir das bestm\u00f6gliche Einkaufserlebnis zu bieten. Wenn du Probleme mit deiner Bestellung hast, kontaktiere uns&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4985","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00fccksendungen und Umtausch - XO STORE BRAND \u2014 exklusive Premium-Mode<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xostorebrand.com\/de\/returns-exchanges\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00fccksendungen und Umtausch - XO STORE BRAND \u2014 exklusive Premium-Mode\" \/>\n<meta property=\"og:description\" content=\"R\u00fccksendungen und Umtausch Bei XO Store ist es uns wichtig, dir das bestm\u00f6gliche Einkaufserlebnis zu bieten. 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